Engagement Model
Configured per engagement.
Not per seat.
Pricing built for infrastructure, not subscription.
SMH operates as a governed infrastructure layer. Each engagement is configured around your hiring volume, integration depth, and the layers you activate — Recruitment Engine, Academic, Skills Passport. The three tiers below describe the operating model, not a per-seat catalogue. Specific commercial structure is defined during the demo or onboarding conversation.
Trial
For hiring teams evaluating the platform on real roles.
Defined-scope evaluation on your actual role profiles. The engine you evaluate is the production engine — not a sandbox, not a demo dataset.
Includes
- Evaluation workspace on real roles
- Recruitment Engine access (JD parsing, CV scoring, L1 screening)
- Defined trial scope and duration
- Guided review with the SMH team
Standard
For companies and institutions running SMH as operating hiring infrastructure.
Production deployment of the Recruitment Engine as a structural part of your hiring operations. Multi-user, supported, audit-ready.
Includes
- Recruitment Engine in production use
- Structured screening
- Multi-user workspace
- Operational support
- Standard reporting and audit trail
Custom
For multi-tenant deployments, regulated corridors, and full-stack integration.
All four SMH layers activated under Foundation governance. Multi-tenant isolation, Academy and Skills Passport integration, dedicated technical onboarding.
Includes
- All four layers activated
- Multi-level screening
- Multi-tenant architecture
- Foundation governance path
- Designed for cross-border corridor use cases
(Academic in build · Skills Passport on roadmap · Trust Layer on roadmap)
Capability Comparison
What's included at each tier.
The matrix shows where capabilities are activated and at what maturity. Engagement scope and timing are defined per agreement.
| Capability | Trial | Standard | Custom |
|---|---|---|---|
| Recruitment Engine | ✓ Evaluation use | ✓ Production use | ✓ |
| Screening | L1 | Structured | Multi-level |
| Multi-user workspace | — | ✓ | ✓ |
| Multi-tenant isolation | — | — | ✓ |
| Academic Layer | — | — | ✓ In build |
| Skills Passport integration | — | — | ✓ On roadmap |
| Trust Layer governance | — | — | ✓ On roadmap |
| Onboarding | Guided review | Standard support | Dedicated technical |
Next Step
Not sure which tier fits?
The team can walk you through the engagement model against your specific hiring scope. Most conversations start with a demo.